To process your return, please follow these steps:

For returns, please email us at [email protected], and include reason for return including your Order Number.

Please be advised that we do not provide complimentary returns, and the cost of postage for the return will not be reimbursed.

Ensure your parcel is properly packaged for transit.

Please note that refunds and exchanges may take up to 14 working days to process.

If you have not received your refund within this timeframe, please contact us with your proof of return receipt and we will investigate further.

In the event that the item is damaged or not in its original condition upon return, we regret to inform that a refund will not be accepted, as the item will be deemed unfit for resale.